Accès scheme audits accessibility in the Co-Op

Photo: Liberate staff auditing the Co-Op for accessibility

Liberate are delighted that The Channel Islands Co-Operative Society have signed up to the Accès scheme. The scheme is designed to help organisations to meet their obligations under the law by offering an accessibility audit of their premises and training for employees on how to improve inclusion for people with disabilities, whether they are customers or employees.

Paddy Haversham-Quaid, CXO of Liberate, said: “A number of organisations have said to us that they aren’t sure what a ‘reasonable’ adjustment is for their business, and many fear that adjustments will cost them a lot of money. Accès provides an independent view that helps organisations navigate the process of making those adjustments.”

There are three parts to the scheme: over the next few weeks, Liberate will be auditing all Co-Op stores with our Accessibility Ambassadors to ensure that they are accessible and inclusive for people with disabilities; we will then train all staff on disability discrimination and how to make reasonable adjustments; and, finally, the Co-Op will get a visit from a mystery shopper – one of our RAMS (reasonable adjustment mystery shoppers).

Dave Chalk, Chief Operating and Risk Officer at the Co-Op, said: “As a community retailer we have always prided ourselves on being accessible for all and are delighted to continue our partnership with Liberate, by being the first retailer to sign up to their new Accès scheme. Accès is aimed at increasing education around accessibility, and Liberate will provide training for our colleagues, as well as working with their Accessibility Ambassadors to review our store estate and provide input in how we can improve access for all of our members and customers.

“We welcome the audit and will continue to keep our stores accessible for all islanders with disabilities.”

Liberate are also reminding Jersey organisations this week that they have until 1 September 2020 to make reasonable adjustments to the physical features in their premises in order to make them accessible for people with disabilities.

Organisations wanting to find out more about the scheme can email or click here.

Watch ITV Channel’s report here

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