Photo: a table with Christmas decorations on it and a person looking at their mobile phone

Christmas 2020

2020 has affected us all in different ways and at different moments during the year, but the disappointment of not being able to spend time with our friends and family at Christmas and the concern over the soaring number of new cases of COVID is the final blow in what has been a mentally exhausting year.

Christmas will be different for most people this year. Coping with that change will be tougher for some than others – just remember, ‘It is okay to not be okay’. If you are someone who needs a bit of extra support over Christmas and New Year, then that’s okay. The good news is that there are people ready to listen across the festive season.

Samaritans

You can call their support line on 116123 any time and it is free from any phone. You do not have to be in a crisis to call, you can just call for a chat. For more information and other ways to contact them, visit their website here.

Listening Lounge

Call them on 866793 to book an appointment. They are open from 10am-2pm on Christmas Eve, Christmas Day and Boxing Day, and then 10am-6pm on 28th December, New Year’s Eve and New Year’s Day. For more information, visit their website here.

Christmas advertisement for Liberate

Liberate

We are responding to emails within 24 hours over the whole of the festive period. To make an appointment to see a counsellor early in the new year, please email counselling@liberate.je. For more information, visit our counselling page here.

JTT

Jersey Talking Therapies provide confidential psychological interventions for Jersey-resident adults aged 18 or over. You can now refer yourself to the service using their online form. For more information, visit their website here.

Mind Jersey

Mind Jersey’s helpline is open as usual 7am-7pm thoughout the holidays. It is free to call on 0800 735 9404. Or, you can email admin@mindjersey.org for referrals to their services. For more information, visit their website here.

Kooth

An online service supporting young people in Jersey available 24/7. For more information and to connect with a counsellor, visit their website here.

Childline

If you are under 19 years old, you can speak to a counsellor by calling 0800 1111 between 7.30am and 3.30am every day. For more information, visit their website here.

The Silver Line

The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year. Call on 0800 470 8090. For more information, visit their website here.

Safeguarding Concerns

If you have a concern about the welfare of a vulnerable adult this festive season, you should contact the Single Point of Referral for Adult Social Services on:
Tel: 444440
Email: SPOR@health.gov.je
Website: Safeguarding Adults Partnership Board

If you have a concern about the welfare of a child this festive season, you should contact the Children and Families Hub (MASH) on:
Tel: 519000
Email: childrenandfamilieshub@gov.je
Website: Safeguarding Children Partnership Board

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